Privacy.

This Privacy Policy describes how Storytime Studios collects, uses, discloses, and protects the personal information of our customers and website visitors. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, engaging in transactions with us, or providing your personal information to us, you consent to the practices described in this Privacy Policy.

 

 1. Information We Collect:

 1.1. Personal Information: When you place an order or communicate with us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

 1.2. Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, referring website, pages viewed, and the date and time of each visit.

 1.3. Cookies: We may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website.

 

 2. Use of Personal Information:

 2.1. We use your personal information to process your orders, communicate with you regarding your purchases, and provide customer support.

 2.2. We may use your email address to send you promotional materials, special offers, or newsletters, but only if you have opted to receive such communications. You can unsubscribe from these communications at any time.

 2.3. We may use your personal information for internal purposes, such as data analysis, improving our products and services, and enhancing the functionality of our website.

 

 3. Information Sharing:

 3.1. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

 3.2. We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you, such as payment processors and shipping companies. These service providers are required to maintain the confidentiality and security of your personal information.

 3.3. We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

 

 4. Data Security:

 4.1. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

 4.2. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

 

 5. Data Retention:

 5.1. We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

 5.2. If you would like us to delete your personal information from our records, please contact us.

 

 6. Third-Party Links:

 6.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

 

 7. Children’s Privacy:

 7.1. Our products and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our records.

 

 8. Changes to the Privacy Policy:

 8.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.

 

 9. Contact Us:

 9.1. If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us: helpme@storytimestudios.au

 

Thank you for entrusting us with your personal information. Storytime Studios is dedicated to protecting your privacy and providing a secure and smooth experience.