Terms & Conditions.
Welcome to Storytime Studios. We are thrilled to provide you with our products and services. Please read the following Terms and Conditions carefully before placing an order. By using our website, making a purchase, or engaging in any transaction with our business, you agree to abide by these Terms and Conditions.
1. Services:
1.1. Storytime Studios specialises in creating media, business tools, card games, packaging, designs, workshops, and client consultations.
1.2. Any additional services beyond the agreed scope may be subject to additional fees, which will be discussed and agreed upon with the Client.
2. Order Placement and Payment:
2.1. Orders can be placed through our website or by contacting us directly via email.
2.2. Payment is required in full at the time of placing an order for any of our print products or workshops.
2.3. We accept various payment methods, including credit/debit cards, online payment platforms, or bank transfers.
2.4. Prices displayed on our website are in Australian Dollars and include GST. Shipping charges will be specified and added during the checkout process.
3. Returns and Refunds:
3.1. Storytime Studios does not provide returns or refunds.
3.2 We will consider exceptional circumstances and assess the possibility of a return or refund on a case-by-case basis. For consideration, please email helpem@storytimestudios.au, where our customer service team will determine the appropriate course of action.
4. Loss or Damage:
4.1. Storytime Studios cannot be held responsible for any loss or damage in transit once the order has been dispatched. We will take the greatest care to ensure your products are in safe and appropriate packaging to avoid any damage during delivery.
5. Intellectual Property:
5.1. Copyright and other intellectual property laws protect all Storytime Studios designs, images, and content. You may not use, reproduce, or modify any of our designs or content without our explicit permission.
6. Privacy and Data Protection:
6.1. We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
7. Limitation of Liability:
7.1. Our liability for any claim arising from the use of our products or services is limited to the amount you paid for the specific order.
7.2. We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our products or services.
Storytime Studios reserves the right to modify or update these Terms and Conditions at any time without prior notice. The most recent version will be posted on our website. It is your responsibility to review the Terms and Conditions periodically. If you have any questions or concerns regarding these Terms and Conditions, please contact us via the provided contact information before proceeding with your order.